- Body language and non-verbal communication is different from country to country. It's very important that instructors highlight relevant examples that make sense in their culture.
- Highlight the importance of body language, facial expressions and voice intonation over words in communication.
- Impress that when the words you say and your body language and other nonverbal aspects conflict, people may believe the non-verbal cues.
- To understand how body language can influence the way people understand communication.
- Divide the group into pairs
- A member of each pair is asked to volunteer to share an anecdote (amusing or interesting story) from her life. Give a couple of minutes to think up the anecdote before starting.
- After every three minutes the pair is positioned differently and in the following order – front to front; back to back; the speaker standing and the listener sitting; and at an angle
- In which position did the speaker feel most comfortable to share her story? Why?
- In which position did the listener feel most comfortable? Why?
- Discuss tips on verbal and non-verbal communication (Handout 3) – only use those which are relevant to your cultural context, and feel free to add more.